Customs Training and IT Grants Scheme



Available to customs intermediaries and traders to cover a proportion of the training costs (up to 70% of costs)

The grant will provide funding for training that provides you and/ or your employees with skills to:

  • Complete customs declarations

  • Carry out the technical processes of customs procedures.

The training does not have to lead to a formal qualification. We cannot fund the existing costs of current training, or other unrelated training.

Your business may wish to apply for training for a number of staff. You can apply for funding for up to 50% of the cost of training. A higher funding limit of 60% or 70% applies to Small and Medium-sized Enterprises:

  • Businesses employing fewer than 250 employees, with an annual turnover less than €50 million can apply for an additional 10%

  • Businesses employing fewer than 50 employees, with an annual turnover and/or annual balance sheet total less than €10 million can apply for an additional 20%.

There is a personal training limit depending on the type of business you have. The funding limit is £750 per person, or £1,050 per person if your business has 250 employees or less and an annual turnover of €50 million.

If you wish to deliver the training internally, the funding can cover:

  • The cost of delivering the internal training: either by an external or in-house trainer, related stationery, incidental costs (e.g. room hire)

  • The reasonable day rate of the trainer if the training is being delivered by an in-house trainer.

According to the European Commission, SMEs are the enterprises that meet the following definition of staff headcount and either the turnover or balance sheet total definitions:

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As part of its investment in customs intermediaries training and automation, the UK Government is also supporting the development of Customs related training courses. To find out more about the training offered, please click on the button below.

Am I eligible?



An enterprise which has an establishment or branch in the UK, at the moment of payment of the grant:

a. That imports and/or exports to or from the EU via any modes of transport.


b. A customs intermediary, which has an establishment or branch in the UK at the moment of payment of the grant.

i. A customs intermediary is defined as: an enterprise in which the nature of its trade facilitates businesses to use import and/or export procedures and/or completes customs declarations on behalf of that business. This includes facilitating trade by colleagues within the same organisation (e.g. an intermediaries section of a large haulage firm) or providing services to an external enterprise. This includes existing enterprises in the import/export sector that do not currently operate customs intermediary functions (for example some hauliers) but wish to expand to do so.


c. The tax affairs of applicants, be they individuals in the case of sole traders or corporate entities, must be up to date and they (including their directors or officers in the case of corporate entities) must not be convicted tax avoiders or evaders.





i. The grant is explicitly not to be provided towards existing costs of current activities. The expenditure must be directly related to increasing capacity or productivity within the customs brokerage function relative to preparations regarding the UK leaving the EU.

ii. Although a formal qualification will not be required, training must provide trainees with skills to enable them to specifically undertake duties to facilitate businesses to use import and/or export procedures and/or completes customs declarations on behalf of that business.

iii. Training on activities relating to the customs intermediaries’ technical processes.

iv. Excluded is training which organisations carry out to comply with national mandatory standards on other training; for example training to meet Health and Safety requirements.

Grant eligible costs:

i. If the beneficiary wishes the training to be delivered internally within their organisation, “trainers” are defined as individuals under the employment of the beneficiary. The following costs can be claimed:

1. Trainer’s personnel costs, for the hours during which the trainers participate in preparing and delivering the training

2. Trainer’s and trainee’s materials and supplies directly related to the project, to the extent that they are used exclusively for the training project

ii. If a beneficiary wishes to use an external training provider:

1. The cost of the training provision as charged to them by the external training provider (without itemising trainer’s personnel costs or the trainer’s materials and supplies)

2. Trainees’ materials and supplies directly related to the project, to the extent that they are used exclusively for the training project, and not supplied by the trainer

iii. All claims are subject to the requirement that the beneficiary can confirm this would not increase the amount of de-minimis state aid they have received in the last 3 years, to an amount which is in excess of €200,000. De-minimis aid is defined in the EU Commissions Regulation No 1407/2013.


How do I apply?


Register online

The easiest and preferred method is by registering online. This method sees you through the following steps:

1) Registering via the Registration tab. Once you have completed this step you will receive a confirmation email that we have received your registration email

2) Once we have verified your registration information, you will be invited to our online applicant portal. You will receive an email outlining your username and password

3) Log on to your applicant account in the portal and begin the application phase (Guidance document available in Registration tab)



Paper form

There is a paper form that applicants can choose to fill in, which can be completed and scanned to, along with all the relevant supporting documentation.

The paper version of the registration and application forms can be found in the Registration tab.